Contact Us
Last updated: August 12, 2026
Questions are welcome here. Whether you need help choosing a product, checking an order, understanding delivery, or starting a return, the Furluma support team is ready to point you in the right direction.
Talk with us
- Email: support@furluma.com
- Phone: (623) 298-8355
- Customer support hours: Monday–Friday, 9:30 a.m.–4:00 p.m. MST; Saturday–Sunday, 11:00 a.m.–4:00 p.m. MST.
- Response time: We aim to respond within 24–48 hours. Messages received outside support hours are handled as soon as possible during the next support window.
For the fastest help with an existing purchase, include your order number and the email address used at checkout. If an item arrived damaged or incorrect, photos of the item and packaging can help us assist you more efficiently.
Returns
Please contact us before sending a return. We will provide authorization, a prepaid return label or equivalent instructions, and the correct return destination for your order. Do not send returns to the Mesa mailing address unless we specifically instruct you to do so.
Business information
Furluma is an online storefront operated by Destination Commerce LLC. We do not operate a public retail location.
Mailing address:
Destination Commerce LLC d/b/a Furluma
1620 N Wilbur
Mesa, AZ 85201
United States