Terms of Service

Last updated: July 2, 2026

These Terms of Service apply to your use of furluma.com and purchases from Furluma.

Store information

Questions about our products, shipping, returns, refunds, or these Terms can be sent to support@furluma.com.

Products and store content

We try to display product descriptions, images, availability, and prices accurately. Minor variations in color, size, packaging, or appearance may occur due to screen settings, supplier updates, or product changes.

Orders and payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. We may refuse or cancel orders when information appears inaccurate, fraudulent, unavailable, or in violation of these Terms.

Shipping

Shipping is governed by our Shipping Policy. For United States orders, standard shipping is free and total delivery time is 6 to 16 business days unless otherwise stated at checkout.

Returns, refunds, and exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy. We accept returns for both defective and non-defective products, accept exchanges, use return-by-mail, offer free downloadable and printable return labels for eligible returns, charge no restocking fee, and process approved refunds within 10 days after receiving and inspecting the return.

Customer responsibilities

You agree not to misuse the website, attempt unauthorized access, interfere with store operations, or use the store for unlawful purposes.

Limitation of liability

To the fullest extent permitted by law, Furluma is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products. This does not limit rights that cannot be excluded under applicable law.

Changes

We may update these Terms from time to time. The updated version will be posted on this page.

Contact

Contact us at support@furluma.com.