Privacy Policy
Last updated: May 19, 2026
At Furluma, we aim to provide a secure and seamless checkout experience. This Payment Policy explains how payments are processed and protected when you shop with us.
Accepted Payment Methods
We accept the following secure payment methods at checkout:
- Major credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay (including Shop Pay Installments, where eligible)
All payments are processed securely through trusted third-party payment providers.
Payment Processing
- Payment is required in full at the time of purchase.
- Orders will not be processed or shipped until payment has been successfully completed.
- If a payment fails or is declined, the order will not be fulfilled.
For installment-based payments (such as Shop Pay Installments), payments are handled according to the schedule provided by the payment provider at checkout.
Security
We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and payment information during checkout.
Furluma does not store full payment card details on our servers. Payment information is securely handled by third-party payment processors.
Billing Information
To help prevent fraud and processing delays:
- Please ensure your billing address matches your payment method details
- Orders with mismatched or incomplete billing information may be delayed, flagged, or canceled
Taxes and Fees
- Applicable sales taxes are calculated and displayed at checkout based on your shipping location
- Any shipping fees (if applicable) are also shown before order confirmation
No hidden fees are added after checkout.
Payment Issues
If you experience any issues during checkout or payment processing, please contact us for assistance:
- Email: support@furluma.com
- Website: Furluma
We aim to respond to all inquiries within 24 hours.