Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how Furluma collects, uses, and protects information when you visit or make a purchase at furluma.com.

Information we collect

We collect information you provide directly, including your name, email, shipping and billing address, phone number when provided, order details, and customer support messages. We also collect technical information such as device, browser, IP address, cookies, and site usage data.

How we use information

• To process and fulfill orders, payments, shipping, returns, refunds, and exchanges.
• To provide customer support and respond to inquiries.
• To operate, secure, and improve our website.
• To send transactional messages and, where permitted, marketing communications.
• To detect fraud, prevent abuse, and comply with legal obligations.

Payments

Payment information is processed by our payment providers and Shopify. We do not store full payment card numbers on our website.

Sharing information

We share information only as needed with service providers that help run our store, including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, and fraud-prevention tools. We may also share information when required by law or to protect our rights and customers.

Cookies

Our site uses cookies and similar technologies for checkout, security, analytics, personalization, and site performance. You may control cookies through your browser settings, but some store features may not work properly without them.

Your choices

You may contact us to request access, correction, deletion, or restriction of your personal information, subject to applicable law. You may also unsubscribe from marketing emails by using the unsubscribe link in those emails.

Contact

For privacy questions, contact us at support@furluma.com.