Shipping Policy
Last updated: August 12, 2026
Furluma, operated by Destination Commerce LLC, ships orders to all 50 United States. We do not currently offer international shipping or shipping to U.S. territories.
Shipping cost
Standard shipping is free on every order. There is no minimum purchase requirement.
Processing and delivery estimates
- Order processing: 1–3 business days
- Estimated transit time after processing: 5–10 business days
- Estimated total time from order placement to delivery: 6–13 business days
Business days are Monday through Friday, excluding U.S. federal holidays. Delivery dates are estimates, not guarantees. Severe weather, carrier disruptions, high-volume periods, or an incorrect address can cause delays.
Fulfillment and tracking
Orders are fulfilled through Zendrop and may ship from a third-party fulfillment facility. The carrier is selected during fulfillment. Tracking information is emailed when it becomes available. Tracking scans can take time to appear after a label is created.
Address changes and cancellations
Review your shipping address before placing an order. To request an address change or cancellation, email support@furluma.com as soon as possible. We accept cancellations before fulfillment. After an order has entered fulfillment, we may be unable to change or cancel it.
Delayed, lost, or damaged orders
If tracking has not updated for an extended period, an order appears lost, or an item arrives damaged, contact us at support@furluma.com. Damage must be reported within 30 days after delivery. Include your order number and relevant photos when applicable so we can assist.